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All Firmware Release Notes

Sigicom Academy

All Firmware Release Notes

New Firmware Release for INFRA D10 - Version 1.5.0

Due to the implementation of 5G and the sunset of 2G and 3G technologies, most cellular networks are currently under reconstruction, affecting their behavior. This firmware update includes improvements that we have seen being helpful in many cases. We strongly recommend that you perform this update. 

Please note: When using a miniSIM instead of the built-in SIM, the "extapn" must be set to secure the connectivity.

INFRA D10 Firmware Release Version 1.5.0  

Improvements: 

  • Major redesign of the modem handling  

  • The operator can select between "2G+3G+4G", "2G+4G" or "4G only" on most modems 

  • Communication can be disabled (using flight mode) and enabled in the user interface 

  • Visibility of warnings/errors 

  • User interface at start-up when “long cable mode” is used 

  • Other minor changes 
     

Fixed issues: 

  • Behavior if start of monitoring fails because of file system problems (rare, but critical) 

  • V12R, V12B and V12W now appear as one node in the user interface 

  • False warnings for “slow file handling” are removed 

     

Go to Sigicom’s support page: http://support.sigicom.com/infra/ to download the new FW versions. A password is required. For INFRA D10, firmware upgrades are performed manually in USB mode. 
 
For support and more information, please contact support@sigicom.com 

Firmware Release (July, 2023)

Connectivity update for INFRA C20/C22/Point 

This firmware version replaces version 2.10.0 because of a bug in the modem types uBlox L210 and L201. Firmware version 2.10.0 can still be used if you know that other modem types are used in your devices.

If you already use firmware version 2.10.0 on your C20/C22 or Point but you are unsure about the modem type, we recommend to update your devices to this version.

Improvements:

  • Workaround for uBlox modems which may freeze when connecting to 3G networks.

Please ensure to review the release notes for firmware version 2.10.0 for further details.

Firmware Release: Connectivity update for INFRA C20/C22/Point 

Sigicom has released a new firmware update for INFRA Devices: C20, C22, and Point. This update presents major modem handling improvements for better connectivity worldwide. 

Most cellular networks are currently under reconstruction because of the implementation of 5G and the sunset of 2G and 3G technologies, which have affected the behavior of the networks. This firmware version includes improvements we have seen to help in many cases, and we strongly recommend the update. 

Remote upgrade via INFRA Net 

Free-of-charge remote firmware upgrades for INFRA C20, C22, and Point are available in INFRA Net or via Sigicom’s support page. 

Firmware Release Version 2.10.0 

  • Major redesign of the modem handling 

  • The operator can select between “2G+3G+4G”, “2G+4G”, and “4G only” 

  • Improved visibility on warnings/errors 

  • Minor improvements  

Technical Note

Along with many changes in modem behavior, we have also updated the configuration options for communication. The device user interface now allows for cellular technology selections.*

This can speed up connectivity, especially in areas where the 3G network is no longer available. It can also avoid problems that are sometimes caused by switching between technologies.

Please note the importance of upgrading the firmware. It is essential for secure operation!

Please go to Sigicom’s support page for detailed version history and download the new firmware releases. A password is required.

*Some devices will not have this functionality due to modems not supporting all selectable modes.

Firmware Release (March, 2023)

New Standards and Minor Improvements

Sigicom has released a new firmware upgrade for the following INFRA devices: C20, C22, Point, V10, V11, V12, C10, C12, S10, and S11. With this update, we present minor improvements and implementation of new standards.

Free-of-charge remote firmware upgrades for INFRA C20, C22, and Point are available in INFRA Net or via Sigicom’s support page.

The firmware upgrade will be performed during calibration for INFRA V10, V11, V12, C10, C12, S10, and S11. The new Norwegian Standard (NS8141-1:2022) is activated at an additional cost. Please contact your sales representative if you want to activate the Norwegian standard.*

INFRA C20, C22, Point – Firmware Release Version 2.9.1

  • New measurement standard 23A: NS8141-1:2022 Byggverk, 2-400Hz 250 mm/s (Norwegian)

  • New measurement standards 23B: NS8141-1:2022 Byggverk, 2-400Hz 25 mm/s (Norwegian)

  • Minor improvements

Please note: When using a miniSIM instead of the built-in SIM, the APN must be set to secure the connectivity.

INFRA V10, V11, V12 – Firmware Release Version 2.4.1

  • New measurement standard S23: NS8141-1:2022, 250mm/s 2-400Hz (number reused from removed NS8141-1:2012)

  • New measurement standard S24: NS8141-1:2022, 25mm/s 2-400Hz (number reused from removed NS8141-1:2012)

  • Minor improvements

INFRA C10, C12 – Firmware Release Version 1.6.0

  • New measurement standard S23: NS8141-1:2022, 250mm/s 2-400Hz (number reused from removed NS8141-1:2012)

  • New measurement standard S24: NS8141-1:2022, 25mm/s 2-400Hz (number reused from removed NS8141-1:2012)

  • Minor improvements

INFRA S10, S11 – Firmware Release Version 1.4.0

  • New measurement standard S23 for S10 product: NS8141-1:2022, 2000Pa 2-315Hz

  • New measurement standard S23 for S11 product: NS8141-1:2022, 7500Pa 2-315Hz

  • Minor improvements

Please note the importance of upgrading the firmware. It is essential for secure operation!

Please go to Sigicom’s support page for detailed version history and download the new firmware releases. A password is required.

*Norwegian customers will automatically get the new standard. If you are a Norwegian customer and don’t want the new standard, please get in touch with us.

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