Why Can't My Client+ User Log Into INFRA Net?

Why can’t my Client+ user log into INFRA Net?

The Client+ user may not have enabled web access. Follow these steps to enable web access:

  1. Edit the user type and make a temporary change to a Client user. Hit save.
  2. Tick the web access box as displayed below. Hit save.
  3. Edit the user type and change back to Client+. Hit save.
  4. Web access is now enabled for the Client+ user.